Recent Storm Damage Posts

Storm Safety: Generator Tips

9/30/2021 (Permalink)

Generator in use Infrequent usage can sometimes mean that our grasp on generator safety isn’t as strong as we might think.

During or after a storm, generators often come to the rescue, restoring a sense of normalcy by restoring electricity. They facilitate a multitude of functions necessary for daily life when the power goes out, such as illuminating your home or business, making sure that your refrigerator stays cold, and charging your electronics. Power outages, thankfully, are not frequent occurrences. All the while, infrequent usage can sometimes mean that our grasp on generator safety isn’t as strong as we might think. Consumer Reports confirms that generators pose several safety concerns, ranging from carbon monoxide poisoning to fire hazards. There are a few steps that you can take in order to protect your home or business from these very dangerous generator usage outcomes. In this blog, we will share some of our top safety tips when it comes to generator usage during a power outage. 

1. Keep Your Generator Outside

The risk of carbon monoxide poisoning can be increased when your generator is housed in any enclosed, indoor area, including basements and garages. According to the American Red Cross, it is beneficial to keep generators outdoors and as far away from doors and windows as possible, as placing your generator within close proximity of entrances to your home or business increases the chances of carbon monoxide making its way inside. Another helpful step is installing a carbon monoxide detector and alarm system inside of your home or business, which will alert those living or working inside of the property to exit as quickly as possible. 

2. Store Fuel in a Safe Location

In order to power your home during a power outage, generators run on fuel. Before a storm, you may stock up on fuel. When it comes to storing generator fuel, it is best to keep it away from living spaces in areas that are cool, dry, and well-ventilated. Fuel can ignite quickly when it comes into contact with an item that instigates fire, but making sure that your generator fuel is being stored a safe distance away from such items can help reduce the chances of a fire igniting. 

3. Consider Installing a Transfer Switch

Transfer switches can be a helpful tool in reducing the risk of an electrical fire when using a generator. Extension cords present a fire hazard and “backfeeding”, which occurs when you plug your generator directly into a wall outlet, can pose an increased threat of electrocution. A transfer switch eliminates the need for either, as it allows your generator to be plugged directly into your circuit panel, thereby reducing the risk of fire. Transfer switches sometimes also display wattage usage levels, helping you prevent your generator from overloading. 

SERVPRO Is Standing By

A strong emphasis should be placed on caution in the event that you decide to power your residential or commercial business with a generator during a power outage. Make sure that you have a plan if a generator emergency, such as a fire igniting, occurs. A beneficial first step to take when disaster strikes is making a phone call to SERVPRO of Harrisburg West. If you discover fire damage resulting from your generator, call us at (717) 510-6779 and our team of fire damage restoration specialists will respond immediately. Learn more about our professional Storm Damage Restoration, Commercial Storm Damage Restoration, Fire Damage Restoration, and Commercial Fire Damage Restoration services. Trust SERVPRO, no matter what your emergency, to make it “Like it never even happened.”

What to Know About Lightning Damage This Summer

6/8/2021 (Permalink)

Summer storms are forceful aspects of nature that pose many risks to homes and businesses alike. Over the last few years, whenever summer rolls around, we post a blog or two about summer storm safety on various topics such as flash flooding damage and hurricane preparation in order to help homes and businesses alike to protect themselves from potential dangers presented by summer storms. When we discuss summer storm damage, we often think about water damage or physical damage to buildings due to debris and fallen trees, but lightning is another important factor that should be considered. Lightning can directly strike homes and commercial buildings that lack lightning protection, which can pose significant risks including fire damage and electrical power surges. Continue reading to learn more about the risks that lightning poses, as well as what you should do in the event that your home or business’ building endures lightning damage.

Types of Lightning Damage

When lightning hits a building, there is a chance that a fire can ignite. Usually, if a fire ignites, it will be in the attic or on the top floor of the building. Lightning adheres to electrical wires and circuits, which can then facilitate the spread of the fire throughout a home or commercial business building. If lightning makes direct contact with your home or building, its structure can be placed in jeopardy, as lightning can rip through roofs and attics, scorching its surroundings. Additionally, personal belongings can be damaged as a result of a lightning strike because lightning can send an electric surge throughout the structure that it hits. Electronics, including televisions, appliances, and computers, can undergo serious damage or destruction in this circumstance.

I Think That Lightning Struck My Building- What Should I Do?

If you think that there is a possibility that your home or business building has been struck by lightning, you may be wondering, “what should be my first step?” When lightning strikes a building, the resulting sound usually significantly overpowers that of thunder or distant lightning, making it easy to tell that a direct strike has occurred. Immediately check your home or business for fire and as soon as it is safe to do so, survey your roof for damage. Be sure to also check breakers and electrical outlets, as well as switches, in order to identify any electrical damage. Lastly, keep an eye out for leaks, which may indicate damage to piping.

SERVPRO Is Here to Help

In the event that you identify damage to your home or commercial business after enduring a direct lightning strike, call SERVPRO of Harrisburg West immediately at (717) 510-6779 (410) 229-0012 for professional Storm Damage Cleanup and Restoration Services that you can trust to make it “Like it never even happened.” We offer various storm damage restoration and remediation services that ensure our ability to cater to your home or business’ individual needs. Visit our website to learn more about our Commercial Storm Damage Restoration Services. If lightning led to the ignition of a fire, our Fire Damage Restoration Services have your back. If your roof has been damaged, look no further than our many Building Services, which include Roofing Services. No matter the scope of the damage that your home or commercial business experiences this summer, know that SERVPRO of Harrisburg West is prepared to help in any way we can.

Working Together to Restore Fort Sill

5/19/2021 (Permalink)

Everyday, the three locations of SERVPRO Team Wall coordinate and interact in some capacity, but it’s only every so often that we can show off the power of our combined resources. Joining forces with SERVPRO Team Bowen, Team Wall’s three offices made the trip to historic military base, Fort Sill, in Oklahoma for one of our biggest jobs to date. Oklahoma and Texas were hit hard by the March deep freeze and Fort Sill needed our help in restoring their facilities after experiencing about 200 burst pipes.

What Is Fort Sill?

Perched atop 94,000 acres, Fort Sill is a National Historic Landmark and the country’s largest field artillery complex. Since its completion in 1869, Fort Sill has seen the famous “Buffalo Soldiers” and other important figures in American history. It is also the burial place of Chiricahua Apache religious and military leader, Geronimo. While Fort Sill is a base for the U.S. Army, it also hosts the Marine Corps. Therefore, our ability to restore the historic Fort Sill this March meant a lot to those who live and work at the base, as well as our country.

Combining Our Resources

Considering that this was one of the largest projects that SERVPRO Team Wall has ever undertaken, we had all the more reason to celebrate our success in helping Fort Sill get back on its feet. Before beginning work, our team gauged the volume of moisture in about 110 buildings on the base through the use of moisture meters and thermal imaging cameras. About 50 of these buildings had endured at least one burst pipe. To get the job done in an efficient and timely manner, Team Wall’s three locations combined our resources. On any given day, anywhere from 70 to 100 crew members were supervised by eight crews. Crew supervisors were needed to oversee both the demolition and drying processes, as well as monitor the long list of equipment that we utilized. From small format equipment to four tractor trailers carrying about 1,000 air movers and 200 dehumidifiers, our team pulled out all the stops to return Fort Sill to its preloss condition. Our crews remained at Fort Sill for 17 days, busy providing climate control, descants, dehumidifiers, and temporary power to six separate buildings at the same time. Our team had a long list of tasks to complete and lots of hard work ahead, but it was nothing that the power of our three locations combined couldn’t handle.

Trust SERVPRO Team Wall’s 3 Locations for Your Storm Needs

As we alluded to earlier, our three locations work together on a daily basis, forming a tight-knit community that can come together to tackle any challenge that is thrown our way. Not every job is as large-scale as the Fort Sill restoration, but we practice cooperation and provide assistance to our other offices every day. In the event that a storm, large or small, hits your neighborhood, SERVPRO of Harrisburg West is ready to help. Backed by Team Wall’s two other locations in Hunt Valley and Harford County and Metro Pittsburgh East, we’re equipped with the tools required to combat emergencies of any size. Call us today at (717) 510-6779 and be sure to check out our website for more information about the professional Storm and Flood Services that we offer, in addition to our Water Restoration Process and Mold Remediation and Restoration services.

Our Guide to the Polar Vortex

3/24/2021 (Permalink)

Every winter, the phrase “polar vortex” means suiting up in our warmest winter coats, hats, and gloves. The Polar Vortex refers to a zone of cold air that gravitates toward the Earth’s two poles, according to the National Weather Service. We experience the Polar Vortex when that air takes a trip south during the winter, bringing us our own slice of Arctic air. It creates almost unbearable, cold conditions for us, risking such conditions as hypothermia, but it may come as a surprise to know that our homes and businesses can suffer just the same. Just as we need our heavy coats and cozy scarves, our homes and businesses need protecting from the cold.

Our homes and businesses can fall victim to freezing pipes and ice dams, which can both lead to serious water damage, during the polar vortex of the winter. The freezing, Arctic temperatures characteristic of the polar vortex can cause the water inside of pipes to freeze and expand, resulting in burst pipes. On the roof, when snow and ice accumulate, ridges of ice can form and block melting snow from leaving the roof. As a result, the water may leak down into the roof. Keep reading for our checklist of actions that you can take to protect your home or business from the potential dangers presented by the polar vortex.

Our Polar Vortex Survival Guide

For Ice Dams

  • Clean snow off of your roof as soon as possible. However, be sure that you wait until the snow has stopped or there is a break in the storm. Before a snowstorm, it is helpful to remove any lingering snow or ice from a previous storm from the roof.
  • Be sure that your attic or top floor is properly insulated before a storm. If your amount of insulation is lacking, it may be beneficial to add extra insulation.

For Freezing Pipes

  • Before a storm, be sure that all pipes are insulated and any cracks that they may have are sealed.
  • When temperatures drop, let your faucets drip in order to keep water flowing, which prevents the water from freezing.
  • Maintain consistent, warm temperatures inside of your home or business. Additionally, make certain that your insulation is sufficient throughout the home or building

Trust SERVPRO This Winter

It’s impossible to predict exactly what will come our way this year, but regardless of what this year has in store, look no further than SERVPRO. If your home or business experiences water damage as a result of the polar vortex or harsh winter weather in general, our team of storm and water damage specialists can be trusted to provide water mitigation services that will get things back to normal in no time.

Winter Storm Uri

3/12/2021 (Permalink)

Ready for whatever happens ®

Winter Storm Uri did a number in the United States that spanned its wrath from coast to coast over a five-day stretch. 73% of the United States was covered in snow and the Plains/Midwest region of the nation witnessed record-breaking low temperatures and record-breaking damage, surpassing that of both Hurricane Ike and Harvey at a projected $195-$295 billion in damages and loss of economic output. These losses have been accredited to pipes bursting after the long freeze which Texas' infrastructure was not prepared to handle. SERVPRO Disaster Recovery Team – Team Wall is incredibly proud to be part of the response effort to more than 28,000 claims and counting. We have teams from our offices in Pittsburgh, Harrisburg, and Baltimore to support businesses and homeowners in Texas and Oklahoma. For more information on our current efforts and a firsthand look at the devastation, check out our social media accounts. We'll keep you updated.

The Phoenix Buildings: 2020 Q4 Job of the Quarter

1/18/2021 (Permalink)

Among the most powerful weather events, hurricanes stand out as some of the most intense. The unlucky towns and their residents are forced to endure an intense weather event that rocks their worlds, turning lives upside-down and leaving behind a path of unimaginable destruction.

Every year during hurricane season, SERVPRO makes trips to areas that have been the victims of hurricanes in order to provide our services to those in need. This year’s hurricane season was one for the history books and as a result, our team was completing storm work 24/7. For our “Job of the Quarter” during a quarter filled with a plethora of storm work, it makes perfect sense that the title should go to a job that we completed this September in the wake of Hurricane at the Phoenix Buildings in Orange Beach, Alabama.

Job of The Quarter

The “Job of the Quarter” is the job that best illustrates the finest characteristics of our SERVPRO team. The Phoenix Buildings job fits that description completely, as it displays SERVPRO Disaster Recovery Team Team Wall’s stellar turnaround time, coordination between each of our three offices, and our capability to be a “one-stop shop” for our customers.

Prior to Hurricane Sally in 2020, the last hurricane to make landfall in Alabama was Hurricane Ivan in 2004. Orange Beach was hit particularly hard and our team traveled there immediately after receiving the news from Storm Team Wilson concerning the storm damage at the Phoenix Buildings. Multiple stories of condos, which had all experienced significant water damage as a result of Hurricane Sally, we housed inside of the Phoenix Buildings. We began work on only one of the Phoenix Buildings initially, but after showcasing our strengths through our work on the first building, we were excited to be given the opportunity to work on a second.

The Phoenix Buildings job presented multiple challenges to our team, such as obtaining keys to individual condo units and completing work while residents were living in them. Hurricane Sally brought violent rain, which entered the condo units, from the top to the bottom of each building, via sliding glass doors. This storm was completely out of anyone’s control, which made it even more important to us that we completed our work as quickly as possible in order to restore a sense of normalcy in our customers’ lives during such a tumultuous time.

We knew that the only way to provide the speedy restoration that our customers deserved was to pull together SERVPRO Disaster Recovery Team Team Wall’s resources and flex our muscles. Here at SERVPRO, we are proud to be a “one-stop shop” for our customers by handling every service that they need, from the beginning to the end of the job. In order to do this, we compiled resources from our Hunt Valley, Harrisburg, and Pittsburgh offices. As a result, our team was able to complete work on both of the Phoenix Buildings in only two weeks, while our competitors working on some of the other Phoenix Buildings required the same amount of time to tackle only one building. SERVPRO offers many mitigation, restoration, and rebuild services so that we can save our customers time, money, and unnecessary hassle. From roofing services to document drying, we’re prepared to take care of our customers’ every concern after a destructive storm like Hurricane Sally.

Even though the relentless 2020 hurricane season is now behind us, we’re already beginning to prepare for this year’s hurricane season. While we’re hopeful that the 2021 hurricane season will give us slightly more room to breathe, we are excited about the opportunities that it will bring, like the Phoenix Buildings, that will allow us to help as many people as we can. No matter what 2021’s hurricane season has in store, we’ll be standing by, ready to help you or your client through whatever comes your way.

Running Towards the Storm

10/6/2020 (Permalink)

Have you ever felt that strange, eerie feeling of “what did I just miss?” Maybe it’s come to you when you’re cruising southbound on the highway, enjoying the fact that there’s no one around you, until you see traffic at a complete standstill in the northbound lanes.

We get that feeling pretty often here at SERVPRO, but we wouldn’t call it eerie. Instead, it’s just the nature of our job. When there’s a hurricane, flood, wildfire, or natural disaster, SERVPRO is on the road, driving toward the storm and getting ready to jump right in.

Is this an easy task? Not at all. One adjective that will never be used to describe our storm response work is “easy”. However, is it worth it? One thousand times yes.

Just this year alone, we’ve traveled to Cleveland, OH; Philadelphia, PA; Chicago, IL; Washington, DC; Saginaw, MI; Bear, DE; Cleveland, OH (again); and recently, Pensacola, FL and Orange Beach, AL to help homes and businesses. And we still have 3 months left in 2020.

The Vision Statement of Team Wall is to “Restore peace of mind to EVERY customer. EVERY day.” At home, this is always on our minds, but when we’re chasing a storm and preparing to help those in need, it takes on an entirely new meaning. No one has control over Mother Nature, and yet it has the power to turn people’s lives upside-down overnight. This is why we send our seasoned, professional team members to support those affected through every stage of the restoration process. We are our customers’ facilitator, advocating for them throughout the entire process, from demolition, to rebuild, to insurance coverage and approvals. Helping our customers through life-changing, momentous events is our job and it’s what we love most.

All of our team members currently responding to Hurricane Sally and helping those affected by the storm damage it’s left behind deserve a big shoutout. You are special people, your efforts are making a world of a difference, and we can’t begin to thank you enough!

Be Ready For Anything This Hurricane Season

8/7/2020 (Permalink)

Sattelite Image of Hurricane` In the event that your business is hit with unexpected hurricane damage this hurricane season, SERVPRO is only a call away.

June 1st through November 30th is home to hurricane season in the United States. On the east coast specifically, the height of hurricane season usually occurs between August and October. With August quickly approaching and the number of named storms already uncharacteristically high this year, it’s time to get into gear for what could be a hurricane season that is 50% more severe than usual, according to a recent Colorado State University study. It is of the utmost importance that before a storm, commercial businesses develop an emergency plan in order to stay afloat after enduring a hurricane. Take these proactive steps to make sure that your commercial business is ready for anything this hurricane season.

Take Action Before The Storm

Important documents that house data essential to your business should be protected as best as possible in order to prevent them from becoming damaged during a hurricane emergency. Having information stored digitally, making copies, and placing physical documents in a waterproof container can help protect the information your business needs in order to operate. This hurricane season, many employees may still be working remotely. Therefore, it is especially important to have accurate contact information for every employee in order to get in touch and confirm their safety in case of an emergency. In terms of protecting your property, there are several steps you can take. To make sure that your roof is sturdy, have a professional inspect your roof so that any underlying issues can be dealt with prior to a storm. You can also purchase storm shutters to protect windows from debris and sandbags to minimize flooding around doors.

Have a Plan in Place

Protecting your physical workplace is critical to your business’ survival in the event of a hurricane. Having an emergency evacuation plan that details the safest stairwells and doorways to use will help employees know what to do if disaster strikes while at work. Familiarize employees with your business’ evacuation plan and create multiple copies of your business’ evacuation plan to post throughout the workplace in case employees need to be reminded during an emergency.

SERVPRO Is Here To Help

Even though taking the proactive actions listed above can help in limiting the damage your commercial business experiences during a hurricane, hurricanes can still bring unforeseen devastation. In the event that your business is hit with unexpected hurricane damage this hurricane season, SERVPRO is only a call away. Our team of storm damage professionals will arrive quickly, providing your commercial business with a thorough restoration.

Flash Floods: Know Your Risk

6/24/2020 (Permalink)

Flooded Landscape High intensity and duration of rainfall combine to form optimum conditions for flash flooding

The roaring, fast-moving waters carried by flash floods can cause devastating damage to anything in its path, destroying roads, bridges, buildings, and even your home. Flash flooding is a type of rapid flooding that can occur at any time during the year, but is particularly common from early spring to late summer due to the slower jet stream and tendency for humidity during the season. According to NOAA, flooding is the number two weather-related killer in the United States, with an average of 81 deaths per year. Flash flooding poses even greater dangers due to the swift speed at which they develop combined with the overwhelming force of a flood. Therefore, it is important to develop a comprehensive understanding of the causes of flash flooding in order to know your risk and keep your home safe this summer.

Causes of Flash Flooding

During the summer the jet stream, which affects weather patterns, slows. As a result of the slower-moving jet stream, storms tend to remain in one area for an extended period of time. This causes the affected area to experience a significant amount of rainfall at once, therefore increasing the risk for flooding. Ultimately, high intensity and duration of rainfall combine to form optimum conditions for flash flooding. Several different weather scenarios can produce these optimum conditions for flash flooding, including slow-moving thunderstorms and hurricanes or other types of severe storms.
Additionally, topography plays an important role in the risk of flash flooding in an area. Proximity to bodies of water, such as rivers, lakes, or oceans, can increase the area’s risk for flash flooding, as they flood easily. Urban areas are also susceptible to flash flooding because they lack soil to absorb the water, resulting in floods developing quickly.

Know Your Risk

It is important to note that flash floods develop rapidly and as a result, you may not always receive warning before it hits. Flash floods can inflict water damage and even major structural damage on the home. For these reasons, it is crucial to know your area’s risk for flash flooding. If your area is at risk, consider creating an emergency flood kit and keep an eye out when storms are forecasted. Even if you are diligent, flash floods can still catch you off guard and cause devastating damage. Remember that SERVPRO and our team of storm damage experts have your back and will work hard to restore your home back to its condition before the flood.

3 Ways to Prevent Wind Damage Due to Spring Storms

3/16/2020 (Permalink)

As we transition from winter to spring, strong storms are beginning to become increasingly prevalent. These spring storms, which often carry severe thunderstorms, gusty winds, and sometimes even tornadoes, can wreak havoc on your home. Breaking tree branches and sending them flying across your yard, strong winds can pose an especially dangerous threat. The force of the wind in any given storm varies drastically, from calm speeds less than 1 mph to hurricane-force greater than or equal to 73 mph. During storms that produce strong winds, the areas of the home that are most commonly impacted are the roof, doors, windows, and garages, according to FEMA. These areas can become severely damaged due to strong winds, and your home’s structure can be compromised, which can require significant repairs. Taking preventative measures before a strong, spring storm even appears in the forecast can aid in protecting your home from wind damage this spring.

Maintain Landscape and Trees

The area surrounding your home plays a critical role in spring storms. Strong winds can break branches off of trees and can also result in fallen trees, which can cause devastating damage if the trees are situated close to your home. To prevent trees from falling during periods of strong wind, avoid over-watering trees, as doing so can weaken trees’ root systems. Because strong wind can also pick up objects, outdoor items such as patio furniture, grills, and sports equipment should be taken inside and stored in a safe place, such as a shed. If those items must remain outside during a storm, make sure that they are anchored to the ground as best as possible.

Inspect the Roof

It is often difficult to tell when our roofs are in need of repair because they lie outside of our sight. Because roofs can succumb to further damage during severe storms, it is imperative that roofs are inspected twice per year in order to identify and fix any major issues before a severe storm. Look for signs of roof damage, such as loose or missing shingles, as well as water damage in the attic. For a more thorough inspection of your roof, hire a roofing professional, as he or she could detect issues that are more difficult to spot. When shingles require replacement, it may be beneficial to switch to more durable, weather-resistant shingles in order to protect your roof from significant wind damage.

Reinforce Windows and Doors

Because doors and windows are vulnerable to destruction during storms with strong winds, installing storm shutters can be effective in protecting them from flying debris. You can purchase storm shutters or create your own by nailing plywood onto doors and windows during strong winds. Alongside doors and windows, garages are also particularly susceptible to damage during storms with strong winds. To protect your garage and keep it in place during a storm, consider purchasing a garage door bracing kit.

Preventing Basement Floods Due to Snowmelt

2/13/2020 (Permalink)

Water damage nearly always requires deep cleaning to prevent a multitude of issues.

While basement flooding is prominent during rainy seasons, it should be known that basement flooding can occur at any time during the year. Basements, regardless of whether or not they have ever previously flooded, are capable of flooding. This is largely due to the fact that basements are usually located beneath ground level. Basement flooding occurs when moisture within the ground seeps through basement walls or foundation. Snow, ice, and other frozen precipitation is dumped on the ground during the winter season. When that precipitation melts, its moisture is absorbed into the ground, which can surround basement walls with water, increasing the likelihood of flooding. In order to protect your basement from flooding due to snow melt this winter and spring, consider removing snow and ensuring that basement foundations are free from any cracks.

Remove Snow

After a heavy snowfall, it is important to create a barrier of at least five feet between the snow and your home, as snow melt close to the home can increase the amount of moisture in the ground surrounding basement walls with moisture. Such a barrier can be created by shoveling snow away from the base of your home. Because snow that falls on roofs and overhangs can melt and fall around the base of the home, which would increase the amount of moisture in the ground surrounding the basement, it is also essential to clear snow off of those areas.

Fix Cracks in Foundation

When basement walls become cracked, the risk of flooding increases, as the cracks allow water in the ground to make its way into the basement. Flooding often leads to water damage, which can facilitate mold growth and damage objects such as walls, carpets, and furniture in a basement. Repairing these cracks is crucial in order to protect your basement from flooding due to snowmelt and all of its repercussions. For a temporary fix, cracks can be filled using epoxy. However, for a longer-lasting repair, enlisting the help of a professional may be beneficial. The chances of your basement flooding due to snowmelt can be decreased significantly if its foundation and walls are rid of any cracks.

If Your Basement Floods…

Even when one takes seemingly every preventative measure possible, there is still a chance that their basement can flood. In the event that your basement floods due to snowmelt, water needs to be removed as quickly as possible in order to avoid water damage. Minimal flooding may be able to be remedied through the utilization of a wet vacuum for water removal and dehumidifiers. Significant flooding, however, often requires professional restoration. Calling SERVPRO of Harrisburg West guarantees that your basement flood due to snowmelt will be remedied thoroughly and quickly in order to prevent any further damage.

Freezing Rain

11/20/2019 (Permalink)

Frozen rain attached to a car

Due to the colder weather, the Harrisburg West area is beginning to experience its first freezes and views of snowfall of the season. This season is prime time for freezing rain due to cold ground temperatures. When the atmosphere is warm but the ground is cold, precipitation that falls as rain is likely to freeze when it comes into contact with freezing surfaces such as roadways, bridges, or sidewalks. When this happens, the liquid freezes into ice, which can be dangerous for drivers, pedestrians, and even power lines. In order to stay as safe as possible, understanding how to handle freezing rain and which precautions to take before the storm can be beneficial.

Other forms of winter precipitation, such as snow, are not incredibly difficult to deal with, as they can be eliminated through shoveling or melted with moderate sunlight. Freezing rain, on the other hand, produces ice, which requires a stronger method for elimination. The produced ice is not always visible, which poses a threat to drivers, who may perceive the ice simply as water on the road. Driving or walking on wet surfaces is also dangerous, but both are much more challenging tasks to complete on icy surfaces. The ice that forms as a result of freezing rain can also accumulate in heavy amounts on tree branches and power lines. If too much ice builds up on top of the branches or power lines, the weight of the ice can pull them down, causing fallen branches and power outages. Until the power lines are repaired, homes and businesses can be deprived of power and therefore, heat, for potentially extended periods of time. Heavy, falling branches can also put homes and businesses at an increased risk of damage.

Prior to a storm that is predicted to produce freezing rain, it is important to take precautions in order to reduce the amount of damage and disruption that the storm will have on your life. To reduce ice on your home or business’ sidewalks or driveways, purchase salt before the storm that you can sprinkle on freezing surfaces, as it will facilitate the process of melting the ice. Next, anticipate the possibility that damaged power lines from the storm may result in power outages, as well as the chance that ice produced by the storm will impede on your ability to safely leave your home. Stocking your home with essentials, including batteries, toilet paper, bottled water, blankets, and flashlights, is a good way to ensure that you will not need to leave your home in dangerous conditions.

Surviving Prolonged Power Outages

10/11/2019 (Permalink)

Storm clouds above Carlisle

Strong storms, which can shatter windows, bash power lines with fallen trees, and cause major flooding, put our homes’ electricity at risk. A power outage can last minutes, hours, or sometimes entire days if enough damage has been sustained. With electricity, we can heat or cool our homes and preserve the refrigerated food that we buy from the grocery store. When we lose power, everyday tasks, such as communicating and grocery shopping, become significantly more complicated. While waiting for the power to return, consider these tips in order to protect your family during a prolonged power outage. 

Before the Losing Power

   Having a fully-powered cellphone is of the utmost importance during an emergency, considering the inability to charge your phone. Keeping your cellphone use to a minimum will help to preserve the phone’s battery life. Writing down important numbers and addresses of local hospitals or storm shelters on paper is one way to limit cell phone use. For other electronic devices, such as flashlights and radios, keep back-up batteries. As power outages limit your ability to cook or preserve perishable food, be sure to stock cabinets with non-perishable foods such as granola bars or dried fruit. Lastly, if you have any medications that require refrigeration, have a back-up refrigeration plan in place beforehand. 

During the Power Outage

   While our first instinct after the power goes out may be to power essential electrical appliances with a generator, generators can be deadly is used improperly. As generators emit high concentration levels of carbon monoxide, keeping your generator outside of your home or garage is crucial. If any electrical appliances are not being powered by a generator, make sure that they are unplugged in order to protect them from damage resulting from power surges. Refrain from opening freezer or refrigerator doors, as without power, refrigerators will lose their cool temperatures within several hours and spoil the food inside. Finally, it is possible to cook perishable food on a gas stove, but gas stoves cannot be used to heat your home. 

   From ceiling leaks to larger scale water or storm damage, remember that SERVPRO is only a phone call away and ready to help restore your home after severe storms.

Hurricane Season: Are You Prepared?

9/3/2019 (Permalink)

Hurricane Damage

Hurricane Season: Are You Prepared?

Hurricane season is quickly approaching as we near the beginning of September, ushering in the possibility of violent winds and heavy rain wreaking havoc on your home. This time of year also marks National Preparedness Month, in which homeowners nation-wide are encouraged to prepare their homes for the wrath of hurricanes and other natural disasters. Inspecting your home’s exterior and taking precautions ahead of time is key in keeping your home as safe as possible during hurricane season.

Determining your home’s risk can help in estimating how hard your home would likely be hit by a hurricane. This can be calculated by taking the location of your home into consideration. Suppose your home is located in a coastal or low-lying area. In this case, your home would be at greater risk of flooding and it would be best to take extra safety measures. You should also have a thorough understanding of how much your homeowner’s insurance covers, as some policies neglect to cover flood damage or the cost to rebuild in the event of your home being destroyed.

Inspect your roof and gutters prior to the start of hurricane season. If the condition of your roof suffers due to loose or missing shingles, it will most likely have difficulty surviving in a hurricane. Replace missing or loose shingles and consider having your roof sealed as an extra precaution. If your gutters are clogged with debris, water will have a more difficult time draining. Clear debris from the gutters so that overflowing water will drain properly and not splash onto your roof, as this could damage the roof.

The chances of water entering your home are elevated due to major flooding produced by hurricanes. This water can damage floors, walls, carpets, and surrounding objects, so keeping water away from your home is important. Positioning sandbags in front of doors can prevent flood water from entering your home. Over time, weather can erode the sealing on your home’s windows, which can cause water to seep through the windows during storms. If your window seals are broken, call a professional to sufficiently seal your windows in time for hurricane season.

Owner’s Corner 3rd Quarter 2019

8/12/2019 (Permalink)

This time of year, the more than 1700 franchises from the United States, Canada, and even Puerto Rico assemble for SERVPRO’s annual convention. Joining together as one unit, we learned, networked, shared advice from experience, and listened to the stories of one another’s success in order to grow and promote SERVPRO’s strong reputation in the restoration business.

With this year being the 50th anniversary of the convention, the SERVPRO origin story was shared, detailing its creation in 1967 in Sacramento, California as well as its founders, Ted and Doris Isaacson. Learning about how the franchise was built from its roots to the $2.4 billion franchise system that it is today, was inspirational. It all started with the talented Isaacson couple, who handed the business to their children and allowed it to flourish.

Initially a painting business, Ted and Doris eventually shifted SERVPRO’s focus and decided to franchise it as a carpet and drapery cleaning company from there. Though the shifting and franchising process required plenty of work and hardship, it has ultimately paid off, as SERVPRO has expanded its impact internationally and now offers various restoration services beyond carpets and drapery cleaning, including general cleanup, reconstruction, and asbestos management services.

We can attest to SERVPRO’s dramatic change over the years, as Jim and I enjoyed our 10 year anniversary this May and much has changed since our time began. This change has been positive, as the franchise has strived to remain up to date in its ability to handle the changing expectations of customers in today’s market. This March, a surprising press release brought forth perhaps the most colossal changes:

By Jaewon Kang and Miriam Gottfried

March 18, 2019 3:12pm ET

Blackstone Group BX -0.11% ?? LP is nearing a deal to acquire cleaning- and emergency-restoration services provider SERVPRO Industries Inc. for more than $1 billion including debt, according to people familiar with the matter.

The private-equity has emerged as the winner in an auction for SERVPRO run by investment bank Harris Williams & Co., the people said.

SERVPRO, of Gallatin, Tenn., operates a network of more than 1,700 franchises that specializes in fire, water, mold and other cleanup services for residential and commercial customers. The closely held company was founded in 1967 by Doris Isaacson and her late husband, Ted Isaacson, as a painting business and is currently run by their eldest child, Susan Steen.

In light of Ted Isaacson’s passing in 2017, two out of the three Isaacson children decided to retire from leadership positions within SERVPRO in order to enjoy time with loved ones. Blackstone swung in from where the Isaacsons left off, generating mixed feelings from SERVPRO employees concerning the future of the franchise. However, after attending the convention and learning about Blackstone’s plans, we are optimistic and excited about what this new ownership will mean for Team Wall’s customers in the years to come.

Lastly, we would like to recognize the members of our team, stronger than 70 in number, and their achievements. Thanks to these achievements, our franchise was ranked in the top 20 out of all 1700 franchises for 2018, making this the fourth year in a row of achieving this recognition. This humbling accomplishment is all thanks to our team’s endless devotion to excellence. However, this wouldn’t be possible without our incredibly loyal and supportive customers who have trusted us over the years. Thank you so much!

We are so elated and optimistic about our future as a franchise and cannot wait to share this journey with all of you!

With thanks,

Jim and Trish Wall

Urban Flooding

7/22/2019 (Permalink)

As urban areas continue to develop across the country, the issue of urban flooding is becoming more relevant than ever before. Soil usually absorbs rain water, but as cities generally contain more concrete than soil, urban areas depend on a limited number of draining systems. These draining systems cause water to build up beneath city streets during heavy rainfall and therefore, cities tend to flood easily.

Flooding city streets and blocking roadways, urban flooding can have many consequences on daily life. Another example includes the phenomenon referred to as “dancing drain covers” in which the water that has built up in draining systems overflows, lifting drain covers off of the street surface. The covers, however, can shift their position in addition to lifting off of the ground, leaving large, dangerous openings in the street that could be treacherous for pedestrians that are crossing the street or cars that are driving over them.

Though urban flooding is not seen as serious safety concern in the public eye, its damage is often akin to that of flooding from hurricanes or the overflow of rivers if the city is hit with enough rain in a short amount of time. Keeping this in mind, it is crucial to identify and be conscious of the likelihood of flooding based on your city’s geography. If your city is located on a coast or situated by a major river, it is at a higher risk of flooding due to the potential for storm surge or high tide from a large body of water and the possibility of runoff from a river. If the risk of flooding is high in your city, it may be beneficial to put together a flood kit in the case of a flooding emergency. This kit could include extra food, water, batteries, and flashlights, among other emergency items that could prove to be helpful during a serious flood.

Surviving Summer Storms

7/15/2019 (Permalink)

Parts of Frederick, Maryland and the nation’s capital were slammed with thunderstorms carrying heavy rain over the course of this past 4th of July holiday weekend. Photos of vehicles underwater surfaced during the storm, illustrating flooded roadways and the severity of the flooding in the area. Even the basement of The White House began to flood, which can only mean that home and business owners in the area suffered an increased amount of damage. The reason as to why these heavy thunderstorms are so prevalent during the summer is the combination of atmospheric conditions that is commonly present during the summer months: moisture and rising warm air. This combination creates prime conditions for thunderstorms to form and it is important to understand what kind of damage summer thunderstorms can inflict upon your home or business.


Thunderstorms often carry lightning, which can strike your home or business during a storm. Direct lightning strikes can lead to the ignition of electrical fires inside the building, tears in the roof and attic of the building, and the loss of shingles or gutters. If electrical appliances such as computers and refrigerators are plugged into outlets during a thunderstorm and lightning strikes the house, they can be harmed or possibly destroyed.

Flash Flooding

Thunderstorms can carry tremendous amounts of rain in addition to lightning, which can fall quickly and flood areas in its path. Sediment and mud can be carried by the flood water and therefore contaminate any objects with which it may come into contact inside of your home or business. If the flood water is not removed hastily, mold can grow and spread to other areas. It is helpful to understand the most common items damaged by flood water, including flooring, drywall, and carpet, in order to know where to look for water damage after a flood. Be sure to also check whether or not the flood water has shifted the building off of its structural foundation. If so, that can indicate that the building has suffered more serious damage.

How To Deal with the Damage

After the storm and once it is safe to enter areas that have flooded, look for any visible signs of lightning or water damage. Turn on light switches and check electrical breakers for functionality to find out if the building has endured any electrical damage. Keep an eye out for visible water damage on carpets, flooring, or walls and remove the water as soon as possible in order to protect them from the growth of mold. As you begin to remove water and clean up after the storm, turn off all water and electrical systems in order to prevent a reaction between water and electricity that could inflict further damage.

Flooding in Iowa

6/22/2019 (Permalink)

After 13 inches of rain fell over a 2-day period in Burlington, Iowa this May, SERVPRO crews traveled to the area in order to remediate the flooding. The storms resulted in much more than heavy rain, as large hail, high winds, and tornadoes swept through the area as well. The Missouri River flooded as well, which only added to the extensive flooding across the area. Since an unheard of 25 inches of snow fell in Des Moines, Iowa this February, the subsequent major snow melt restricted the ground from being able to absorb May’s inundation of rainfall. The rain water therefore spread across major roadways and flooded homes.

Approximately 30 job files were received by SERVPRO to remediate the flooding, so 3 crews were sent to do the job. Various types of damage can be caused to homes by flooding, including the contamination of drywall and the destruction of support beams. The flooding can even cause damage to the foundation of homes, which can be very serious. More specifically, flooding can also lead to wet finished basements as well as wet content, walls, and flooring. The probability of mold growth is increased during the first 24 hours after contamination. Therefore, restoration crews had to act fast.

The crews’ ability to help return the lives of those affected by the flooding back to normal motivated them to travel to Iowa, as it arose in them a certain feeling of satisfaction from being able to help so many people.

Broken Pipes in Chicago

6/22/2019 (Permalink)

SERVPRO crews traveled to Chicago, Illinois after five days of subzero temperatures hit the city in February. Aside from extremely low temperatures, the deep freeze also caused the Chicago River to completely freeze. Shortly afterward, temperatures soared from lows of -50 degrees to highs in the 30s, 40s, and even 50s. This resulted in broken pipes for hundreds of homeowners throughout the city. Although this is a common phenomenon during the winter, the extreme and rapid change in temperature elevated the occurrence of burst pipes for Chicago homeowners this year.

The negative temperatures caused pipes to freeze over, so when the temperature rose, the pipes thawed, burst, and resulted in flooding. This occurs when water inside the pipes expands, causing pressure to build inside of the pipes. Too much pressure causes the pipes to burst.

Burst pipes can cause flooding in basements as well as water damage to carpets and walls. Mold commonly grows in flood-damaged homes or damp areas, as the moisture allows for mold to grow and multiply.

To protect against mold, objects that cannot be cleaned, such as drywall or ceiling tiles, should be removed, while items such as glass or ceramic may be cleaned. Approximately 30 job files were received by SERVPRO and 3 crews were required to combat the issue. The excitement of preparing for such a restoration and traveling to a different part of the country motivated the crews to make the journey to Chicago and restore the homes of those affected by the burst pipes.