What our Customers say...

Why SERVPRO Testimonials

Very professional and caring service!

Octavia, Roch and Tom were here on 11/9. They were efficient, thorough, professional and extremely courteous. They were able to answer my questions. I would definitely recommend them.

Travis and Josh did a thorough carpet cleaning job...we could not be happier with the quality of this job including everything from removing/replacing furniture, protecting walls/furniture, wiping floor area around carpets when complete, and even being nice to our paw babies. You do pay more with SERVPRO; you get what you pay for.

After experiencing an event that distributed residue from a chimney cleaning throughout our entire house, we called on SERVPRO to assist in cleaning our house. This necessitated extensive work, resulting in every wall, ceiling, floor, baseboard, shelf, closet and cabinet being wiped and cleaned, and many of the rugs, draperies, and furniture, as well as many of our clothes, and selected electronics, being cleaned. The HVAC system and ducts also needed cleaning as they were coated with the chimney residue. SERVPRO did a terrific job, using separate teams for the house, furniture and HVAC, and referring us to others for the remaining items. The SERVPRO people were professional, knowledgeable, dedicated, and totally engaged in what turned out to be a ~ 3 week project. Our thanks especially to the team of cleaners (Rocio, Ruth, Trisha, Heidy, and most particularly their leader, Norma) who were not only fantastic but also friendly, caring and helpful throughout the cleaning. Truly, their efforts and positive attitude converted what really was a nightmare into a reasonably bearable event for my wife and me. I can’t recommend this office of SERVPRO and their people more highly.

Wonderful customer service and staff! I highly recommend!


SERVPRO of New Cumberland/Carlisle did a great job restoring our store that was devastated by a sewage leak. They completed the demolition as well as the remediation and restoration for all walls/areas affected. They worked professionally and communicated frequently with updates. They documented all steps of the process with pictures for us and followed all directions given. I would not hesitate to call this team again if my store ever needed additional restoration services.