Recognizing Outstanding Employees: Q3 Employee of the Quarter
Each quarter, SERVPRO of Harrisburg West recognizes a team member with the “Employee of the Quarter” award. This quarter, not one but two exemplary employees, Bobbie Wylie and Octavius Duval, particularly stuck out and we are thrilled to recognize them as our Employees of the Quarter. Keep reading to learn more about Bobbie and Octavius:
Bobbie has only been a member of our SERVPRO of Harrisburg West team for a few months, as she joined us in June of this year, but she has made quite the impression right off of the bat. Bobbie serves as the Office Manager of our SERVPRO of Harrisburg West office. She has done a fantastic job handling all concerns from customers in addition to managing the schedule. This September, when Hurricane Ida hit, Bobbie assisted in putting together a plan to help as many customers as possible while Ida was slamming Central Pennsylvania. Bobbie also consistently puts in extra time to make sure things have been completed and done in a timely manner. She continues to use her insurance knowledge to assist in speaking to adjusters for approval, offering us a unique and beneficial perspective that makes the process smoother for adjusters, customers, and our staff. We know that Bobbie has a bright future ahead of her with SERVPRO Disaster Recovery Team - Team Wall. She has already done so much impressive work and we cannot wait to see what else she will accomplish as a member of our team. Thank you for all that you do, Bobbie!
Crew Chief Octavius Duval has been a member of our SERVPRO of Harrisburg West team for almost 2 years, but he has worked with SERVPRO for over 8 years. In addition to his valuable experience in the field, he consistently shows great leadership skills. He also frequently volunteers for storm work opportunities, including this summer’s Hurricane Ida, in addition to volunteering locally for overtime work. Octavius knows that at the Crew Chief level, leadership and hardwork are crucial, and he makes sure that he demonstrates in everything he does. Always willing to do what is needed to get the job done, he makes certain that his jobs are completed and information is easily transferred to the job file coordinator for quick billing. Octavius is everything we can ask for in a Crew Chief and we are so grateful to have him on our team!