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Fire & Water - Cleanup & Restoration

An Overview of Matterport

6/25/2021 (Permalink)

When it comes to capturing 3D spaces in a variety of industry sectors, Matterport is second to none. They set the precedent for both indexing and digitizing our world in terms of building and spatial data. Using the 3D data platform provided by Matterport, anyone can transform a physical space into an immersive and exact digital copy. Any space can then be built, designed, operated, promoted, and ultimately, better understood using this technology.

How Does Matterport Help Our Clients?

Accuracy and velocity are the two critical elements of Matterport technology that are of advantage to both our customers and insurance professionals in the industry. In the past, we have had to rely on camera phones and our own hands to measure a property and take note of damage. However, with the help of Matterport, the process is much simpler and the margin of human error falls within just 1%, as our team is now capable of taking measurements and photographically documenting damage at the same time by utilizing Matterport. Additionally, Matterport eliminates bias because it is impossible for any party to manipulate the 3D space that the technology generates. This efficient technology facilitates the process of claim settlement, decreasing the amount of time that it takes for our crew to restore the property to its preloss condition and making it “Like it never even happened,” for our customers.

Matterport In Action

Overcoming Pandemic Obstacles

Preventing field adjusters from arriving on the job site, the COVID-19 pandemic complicated various aspects of the remediation process. As a result of this limitation, adjusters had to navigate unpredictable situations. SERVPRO Disaster Recovery Team- Team Wall was able to ease their minds through Matterport technology, as well as our excellent services provided to the clients that we share.

Faster to the Finish Line

 Following an incident of structural damage to the roof of a multi-family condominium, an engineer was called in to assess and dictate required repair work. His job became significantly easier when he learned that SERVPRO Team Wall had already utilized Matterport to scan the property, as this allowed him to build a thorough report based on our 3D scan. In this way, the report was completed faster, which helped our team to get to work on repairing the structure and reducing the project’s turnaround time.

Caring for Your Belongings

When a client’s residential property suffered a fire, we depended on Matterport to catalog the extent of the damages to structure and personal belongings. The client, due to her health, was not able to spend much time onsite. Despite this obstacle, we were able to keep her updated on the job by conducting multiple scans of the property. With Matterport’s help, she was also still able to have a hand in our team’s process of inventorying non-salvageable items.

SERVPRO and Matterport Are Here To Help

Our primary goal here at SERVPRO of Harrisburg West is to provide superior customer service. Matterport and other forms of state-of-the-art technology assist us in improving our residential and commercial property restoration processes everyday. For more information about Matterport and SERVPRO Disaster Recovery Team – Team Wall, call us at (717) 510-6779. You can also learn more about what we do by checking out our website, which details our fire, water, mold, and storm restoration services. On our website, more information can also be found about our other Advanced Technologies. Trust the combined resources of SERVPRO of Harrisburg West and Matterport to provide efficient and thorough restoration services for your home or commercial business, getting your life back on track as soon as possible.

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