Recent Posts

Employee of the Quarter: Tommy Duval

7/23/2021 (Permalink)

Employee of the Quarter Tommy Duval was selected as this quarter’s “Employee of the Quarter” for our Harrisburg West office.

Every quarter, we select one employee who exudes the qualities of an outstanding team member of SERVPRO Disaster Recovery Team - Team Wall. Tommy Duval was selected as this quarter’s “Employee of the Quarter” for our Harrisburg West office. Tommy is currently a Production Manager at our office and has been with us for six months. Prior to joining our Harrisburg West team, he gained considerable knowledge and experience with SERVPRO of North York, working as a Crew Chief and Production Manager. 

Tommy’s Commendable Qualities

In total, Tommy has worked with SERVPRO for eleven years and he is an incredible asset to our team. On an everyday basis, Tommy is hardworking, as he is always willing to stay after hours to make sure that schedules are correct and job updates are being sent, as well as working on larger projects in the field to ensure that work is completed quickly and efficiently. A reliable employee, Tommy is available to help his coworkers at any time of day- on or off the clock. When he picks up the phone, he always answers with the mindset of offering a helping hand. Communication is another of Tommy’s strengths, making sure that he checks in with the office, shares concerns, and makes them aware of crucial obstacles and information. Understanding the concerns of customers and working to find solutions, Tommy displays impressive patience. He excels in initiative, as he consistently plans ahead. When we are short-staffed or are forced to juggle various issues, Tommy remains optimistic, whether he is on the job site or managing his crew. 

Exemplary Skills and Characteristics 

Tommy adheres to SERVPRO Disaster Recovery Team - Team Wall’s “7 Pillars” on a daily basis. He displays accountability through his professionalism. He excels in leadership as well as organization, which strengthens his problem-solving skills and helps him find solutions. 

His negotiation skills are strong and nourish his persistence. Lastly, Tommy is a true team-player, as he places teamwork front and center every day. We are so grateful for all that you do, Tommy!

A Summary of SERVPRO’s Emergency Ready Profile

7/16/2021 (Permalink)

Emergency Ready Profile We like to describe our Emergency Ready Profile using these four words: Customizable, mobile, shareable, and secure.

Are you “Ready for Whatever Happens”? At SERVPRO, our goal is to be prepared for all kinds of emergency situations. That’s why we created the Emergency Ready Profile and SERVPRO Ready Plan App. In this article, we’ll dive deeper into the details of SERVPRO’s Emergency Ready Profile so that you can better understand its potential benefits for you or your clients.

Components of the ERP

We like to describe our Emergency Ready Profile using these four words: Customizable, mobile, shareable, and secure. The ERP can be customized to meet the specific needs of your home or business, as it is possible to add information such as key details and maintenance information unique to your home or facility, important contacts, emergency shut off valve locations, preferred vendors, access points, and much more. Using your mobile device, it is easy to immediately respond to any emergency. Because the ERP is shareable, you can give others access to facility information when you are unavailable, which can make all the difference in reacting quickly to an emergency and minimizing disruptions. One-way hash passwords and encrypted data keep your ERP and all of the information that it holds safe and secure. 

Check Out The SERVPRO Ready Plan Mobile App

Our Emergency Ready Profile’s companion, the SERVPRO Ready Plan App, can be a beneficial addition to your home or business’ emergency plan. After downloading the app in the App Store, you will be able to design and tailor your Emergency Ready Profile in the palm of your hand. When setting up the app, be sure to register using your email, create a password, and select the franchise location that you prefer. The rest is up to you.

Schedule Your ERP Walkthrough Today

Offering risk management at no cost, SERVPRO’s Emergency Ready Profile sets the highest standards of security. By giving SERVPRO of Harrisburg West a call at (717) 510-6779, we can walk you through what you can expect from our Emergency Ready Profile in just 60 minutes. We also have a sample Emergency Ready Profile available here for viewing. Don’t wait to start protecting your home or business from any kind of disaster. Download the Ready Plan Mobile App from SERVPRO today to begin designing your unique Emergency Ready Profile. 

Job of the Quarter: Water Loss at Home

7/9/2021 (Permalink)

Flooded warehouse Just 30 minutes after the flood was first discovered, our team began extracting and draining the water.

The blog that follows is an excerpt from our upcoming quarterly newsletter:

In previous “Job of the Quarter” articles featured in our quarterly newsletter and on our blog, we have highlighted jobs that send our teams traveling across the country, serving communities both near and far. The job that we have selected this quarter differs in that no travel was required, as it occurred on our own turf- inside of the warehouse, offices, and hallways of our Hunt Valley and Harford County headquarters.

Thursday, June 3rd brought a line of strong storms through the Baltimore area that wreaked havoc throughout the evening. With an inundation of calls coming in from members of the community dealing with storm and water damage, our office manager, Tracy Summers, was working late in the office. Water Crew Technician Brian Rhodes was about to head home after a long day when they first discovered rainwater flooding into our warehouse’s closed bay doors. With the rain falling at the rate of almost 4 inches per hour, they had to act fast. Tracy and Brian quickly called crew members in to help remove the water. With their help, we were able to avoid an even larger disaster.

Because there was approximately 1 inch of water covering the floor of the warehouse and the water had also spread to our main conference room, hallway, and individual offices, it was an all-hands-on-deck effort. Additionally, the water involved fell under the Institute of Inspection, Cleaning and Restoration’s most contaminated classification of water, known as Category 3. Often containing “harmful pathogens” and risking human health, the Category 3 water posed additional challenges, as our crew had to take the necessary precautions to safely yet efficiently remediate the affected areas.

Around 5:30 PM, just 30 minutes after the flood was first discovered, our team began extracting and draining the water. Once the water was removed, walls were cut, wet insulation was removed, and drying equipment was put in place by 10 PM thanks to the help of approximately 20 crew members, who put in extra hours to get the job done. In order to install new drywall and complete paint work, a handful of our rebuild team members also took part. The entire project was completed by the following Tuesday and you never would have been able to tell that our offices had experienced water damage.

With every job, we strive to restore normalcy in our customers’ lives in a timely manner and make it “Like it never even happened.” In the case of this job, however, we faced a potential disruption to our business, as we were dealing with water damage on our home turf while calls were flooding in from community members. This job is worthy of our coveted “Job of the Quarter” title because of our team’s perseverance and selflessness in their decision to return to the office at night after a long day in order to help us recover from a water damage emergency and get back to helping members of our community. The job demanded quick removal and repacking of wet contents in order to keep our office afloat as we answered a slew of calls from customers as a result of the storm. Two of our pillars here at SERVPRO Disaster Recovery Team- Team Wall, Team and Persistence, ultimately came to the rescue.

Before we can resolve emergencies for our customers, it is imperative that we can effectively combat an issue at home. This quarter’s “Job of the Quarter '' proved that we can overcome any challenge, such as juggling an inundation of phone calls while dealing with a flood in our own office, and still have our customers’ backs. Emergencies of any kind can disrupt business schedules and turn lives upside-down, which are circumstances that we have experienced firsthand. By calling SERVPRO of Harrisburg West at (717)  510-6779 at the first sight of damage, you will speak with people who understand the necessity of arriving on site immediately and making any disaster “Like it never even happened.” Trust our Water Damage Restoration and Storm Damage Restoration professionals at SERVPRO to restore normalcy to your residential or commercial property whenever you are in need of our services.

An Overview of Matterport

6/25/2021 (Permalink)

When it comes to capturing 3D spaces in a variety of industry sectors, Matterport is second to none. They set the precedent for both indexing and digitizing our world in terms of building and spatial data. Using the 3D data platform provided by Matterport, anyone can transform a physical space into an immersive and exact digital copy. Any space can then be built, designed, operated, promoted, and ultimately, better understood using this technology.

How Does Matterport Help Our Clients?

Accuracy and velocity are the two critical elements of Matterport technology that are of advantage to both our customers and insurance professionals in the industry. In the past, we have had to rely on camera phones and our own hands to measure a property and take note of damage. However, with the help of Matterport, the process is much simpler and the margin of human error falls within just 1%, as our team is now capable of taking measurements and photographically documenting damage at the same time by utilizing Matterport. Additionally, Matterport eliminates bias because it is impossible for any party to manipulate the 3D space that the technology generates. This efficient technology facilitates the process of claim settlement, decreasing the amount of time that it takes for our crew to restore the property to its preloss condition and making it “Like it never even happened,” for our customers.

Matterport In Action

Overcoming Pandemic Obstacles

Preventing field adjusters from arriving on the job site, the COVID-19 pandemic complicated various aspects of the remediation process. As a result of this limitation, adjusters had to navigate unpredictable situations. SERVPRO Disaster Recovery Team- Team Wall was able to ease their minds through Matterport technology, as well as our excellent services provided to the clients that we share.

Faster to the Finish Line

 Following an incident of structural damage to the roof of a multi-family condominium, an engineer was called in to assess and dictate required repair work. His job became significantly easier when he learned that SERVPRO Team Wall had already utilized Matterport to scan the property, as this allowed him to build a thorough report based on our 3D scan. In this way, the report was completed faster, which helped our team to get to work on repairing the structure and reducing the project’s turnaround time.

Caring for Your Belongings

When a client’s residential property suffered a fire, we depended on Matterport to catalog the extent of the damages to structure and personal belongings. The client, due to her health, was not able to spend much time onsite. Despite this obstacle, we were able to keep her updated on the job by conducting multiple scans of the property. With Matterport’s help, she was also still able to have a hand in our team’s process of inventorying non-salvageable items.

SERVPRO and Matterport Are Here To Help

Our primary goal here at SERVPRO of Harrisburg West is to provide superior customer service. Matterport and other forms of state-of-the-art technology assist us in improving our residential and commercial property restoration processes everyday. For more information about Matterport and SERVPRO Disaster Recovery Team – Team Wall, call us at (717) 510-6779. You can also learn more about what we do by checking out our website, which details our fire, water, mold, and storm restoration services. On our website, more information can also be found about our other Advanced Technologies. Trust the combined resources of SERVPRO of Harrisburg West and Matterport to provide efficient and thorough restoration services for your home or commercial business, getting your life back on track as soon as possible.

Understanding the IICRC's 3 Categories of Water

6/16/2021 (Permalink)

What comes to mind when you think of water damage? Chances are, your idea is only one variety of the many different situations that can be described by the label “water damage.” From flooding after a storm to a toilet bowl overflow, everything about the incident, right down to the classification of the water itself, is unique. The water involved in water damage situations can be broken down into three distinct categories, according to the Institute of Inspection, Cleaning, and Restoration Certification. These water categories in water damage situations can be found inside of homes or commercial businesses, which emphasizes the importance of both homeowners and business owners’ understanding of such categories. Keep reading to learn more about the three “Categories of Water” outlined by the IICRC, which will help you to gain a better understanding of the severity and implications of water damage for your home or business, should such a situation ever occur.

The IICRC’s 3 Categories of Water

In their document, “S500 Standard for Professional Water Damage Restoration”, the IICRC categorizes water into three groups based on the water’s level of contamination, as they consider “both its originating source and quality after it contacts materials present on the job site.” The IICRC also asserts that time and temperature can both affect contamination level, which means that water is capable of changing categories.

Category 1- Clean Water

The kind of water that falls under Category 1, according to the IICRC, is “clean water,” which originates from a sanitary source. Therefore, exposure to Category 1 water does not pose a threat to human health. Examples of Category 1 water range from broken water supply lines to uncontaminated rainwater and melted snow or ice. It must be reiterated that Category 1 water can deteriorate in sanitation level to Category 2 based on its exposure to time and temperature. In the event that “clean water” begins to develop an odor, it may indicate that it has become contaminated.

Category 2- Gray Water

Significant contamination is characteristic of Category 2 water. As a result, exposure to or consumption of Category 2 water can lead to discomfort or illness in humans. Discharge and overflows from household appliances, including dishwashers, washing machines, and toilets, often fall under this category. Several unexpected situations, such as broken aquariums and water beds that have been punctured, can also be classified as Category 2. With increased contamination, “gray water” can quickly decline in quality and become “black water.”

Category 3- Black Water

Based on the IICRC’s standards, Category 3 water possesses the greatest amount of contamination. Commonly referred to as “black water,” this variety of water often contains “harmful agents” such as pathogens and toxins, which can lead to health risks if humans consume or come into contact with Category 3 water. Rain from hurricanes and tropical storms, river and seawater runoff, and sewage are all examples of Category 3 water. Water damage professionals should be called to handle Category 3 water situations due to its health risks.

We Have the Expertise That You Need

Fully trained through SERVPRO Industries Inc., which is IICRC-approved, our water damage restoration experts at SERVPRO of Harrisburg West are ready to help your home or business recover from water damage of any kind. Adhering to the IICRC’s S500 Standards, our services are tailored to your unique needs in accordance with the three “Categories of Water.” Our team of professionals will arrive as soon as all you call us at (717) 510-6779 at the first sight of water damage. In addition to our reputable Water Damage Restoration Services, check out our Water Brochure, which further details the steps that we take to restore water damage and the water damage restoration services that we provide, including specialized services like Sewage Cleanup. In the event that your home or commercial business experiences water damage that falls under any of the IICRC’s categories, you can count on SERVPRO to make it “Like it never even happened.”

What to Know About Lightning Damage This Summer

6/8/2021 (Permalink)

Summer storms are forceful aspects of nature that pose many risks to homes and businesses alike. Over the last few years, whenever summer rolls around, we post a blog or two about summer storm safety on various topics such as flash flooding damage and hurricane preparation in order to help homes and businesses alike to protect themselves from potential dangers presented by summer storms. When we discuss summer storm damage, we often think about water damage or physical damage to buildings due to debris and fallen trees, but lightning is another important factor that should be considered. Lightning can directly strike homes and commercial buildings that lack lightning protection, which can pose significant risks including fire damage and electrical power surges. Continue reading to learn more about the risks that lightning poses, as well as what you should do in the event that your home or business’ building endures lightning damage.

Types of Lightning Damage

When lightning hits a building, there is a chance that a fire can ignite. Usually, if a fire ignites, it will be in the attic or on the top floor of the building. Lightning adheres to electrical wires and circuits, which can then facilitate the spread of the fire throughout a home or commercial business building. If lightning makes direct contact with your home or building, its structure can be placed in jeopardy, as lightning can rip through roofs and attics, scorching its surroundings. Additionally, personal belongings can be damaged as a result of a lightning strike because lightning can send an electric surge throughout the structure that it hits. Electronics, including televisions, appliances, and computers, can undergo serious damage or destruction in this circumstance.

I Think That Lightning Struck My Building- What Should I Do?

If you think that there is a possibility that your home or business building has been struck by lightning, you may be wondering, “what should be my first step?” When lightning strikes a building, the resulting sound usually significantly overpowers that of thunder or distant lightning, making it easy to tell that a direct strike has occurred. Immediately check your home or business for fire and as soon as it is safe to do so, survey your roof for damage. Be sure to also check breakers and electrical outlets, as well as switches, in order to identify any electrical damage. Lastly, keep an eye out for leaks, which may indicate damage to piping.

SERVPRO Is Here to Help

In the event that you identify damage to your home or commercial business after enduring a direct lightning strike, call SERVPRO of Harrisburg West immediately at (717) 510-6779 (410) 229-0012 for professional Storm Damage Cleanup and Restoration Services that you can trust to make it “Like it never even happened.” We offer various storm damage restoration and remediation services that ensure our ability to cater to your home or business’ individual needs. Visit our website to learn more about our Commercial Storm Damage Restoration Services. If lightning led to the ignition of a fire, our Fire Damage Restoration Services have your back. If your roof has been damaged, look no further than our many Building Services, which include Roofing Services. No matter the scope of the damage that your home or commercial business experiences this summer, know that SERVPRO of Harrisburg West is prepared to help in any way we can.

HVAC Warning Signs and What They Mean

6/2/2021 (Permalink)

Everyday, commercial businesses rely on their HVAC systems, units that govern Heating, Ventilation, and Air Conditioning, to create a comfortable workspace for employees and to facilitate the flow of business as usual in their respective buildings. HVAC systems do not require frequent replacement if business owners properly maintain their units and prevent it from malfunctioning. In this blog, we’ll introduce you to three common warning signs associated with malfunctioning HVAC systems so that you can preserve the quality of your HVAC unit and ultimately protect your commercial business from an unwanted disaster.

3 Common Warning Signs: What Do They Mean?

  1. Odor

One warning sign in HVAC systems involves the presence of a strange odor throughout your commercial business. This smell is sometimes known as “Dirty Sock Syndrome,” as buildings can adopt an odor similar to that of a dirty sock when HVAC units accumulate dirt and degree. Odors emanating from your commercial business’ HVAC unit can be the result of several different issues. First, mold occasionally grows in HVAC systems that do not receive regular maintenance. Additionally, infrequent maintenance can also cause evaporator coils within the unit to be subject to the growth of bacteria and mold or mildew, as well as a buildup of dirt. Because HVAC units provide ventilation, odors can travel to different areas of the building, spreading the smell while the unit spreads air.

  1. Weird Sounds

There is no reason to worry if your HVAC unit emits a faint humming noise. On the other hand, peculiar, loud, and intense noises coming from your business’ HVAC unit are often warning signs. A rattling noise coming from your HVAC may indicate a failing compressor or loose parts. Such unusual noises are typically good indicators that the unit should be inspected by a professional.

  1. Increasing Cost

HVAC units are essential for employees working in commercial businesses, as people rely on heating, ventilation, and air conditioning on a daily basis in order to cultivate a comfortable work environment. A sudden spike in the price of your bill due to your HVAC unit is another common warning sign that it is likely not functioning properly. The reason for significant increases in your HVAC bill usually has to do with clogged or dirty filters within the unit. Obstructed filters send HVAC systems into overdrive, which subsequently generates higher costs.

Trust SERVPRO’s HVAC Services

All three warning signs that we covered reflect the importance of regularly surveying and maintaining your commercial business’ HVAC unit. In the event that you notice any of the aforementioned warning signs in your commercial business’ unit, it is best to contact a professional in order to get to the bottom of the issue. Call SERVPRO of Harrisburg West at (717) 510-6779 so that you can enlist the help of our HVAC Cleaning Services and gain the assistance of a team of HVAC professionals that will have your back until the problem has been fixed. Here at SERVPRO, we strive to work quickly and efficiently in order to get your commercial business back on its feet after any disaster, no matter how big or how small. Don’t forget to also take a look at our other Building Services, Commercial Restoration Services, and Commercial Cleaning Services for all of your commercial business’ restoration, remediation, and cleaning needs.

The 411 on Mold

5/28/2021 (Permalink)

In both homes and businesses, mold is a common concern. Therefore, understanding how and why mold grows, as well as how it can be prevented, is crucial to protecting against the harmful consequences of mold growth. What can SERVPRO do to help? Keep reading to learn more about our mold remediation process and services.

The Biology of Mold

Saprophyte, a type of fungus, is the scientific classification of mold. Scientists have concluded that they are unsure as to exactly how many species of mold are out there, but we do know that there are at least 20,000. Mold grows on a variety of surfaces and obtains nutrients by feeding on decomposed organic matter. Branches of mold, called hyphae, facilitate mold’s spread.

Common Types of Mold in Buildings

In buildings such as commercial businesses, five mold varieties are common. First, there is penicillium, a type of mold that is usually blue-ish green in color and its texture resembles that of velvet. Second, aspergillus often grows in environments rich with oxygen. Third is chaetomium, a variety whose texture is cotton-like. A fourth variety, cladosporium, commonly grows on fabric surfaces. Lastly, stachybotrys is most common in humid and damp areas of buildings.

Containing the Spread of Spores

Because there has always been mold on surfaces and in the air, there’s no such thing as completely eradicating mold. The objective of mold remediation, therefore, is to contain the spread of mold and in effect avoid severe situations of mold infestation. Beginning as just tiny spores, mold can eventually hold thousands of spores due to its structure. The process of air blowing mold spores, known as aerosolization, opens the door to the possibility for mold to spread. Containing mold, therefore, is key in preventing mold from spreading to other previously unaffected areas of the home or business. In order to achieve this, our SERVPRO team puts advanced containment materials and resources, including negative air chambers that create physical barriers, into place.

Why Should We Be So Worried About Mold?

Health Effects

There are certain types of mold, including those that make Penicillin or bleu cheese, that do not negatively affect the body. All the while, there are many other types of mold that can be harmful, as they contain mycotoxins. 

In addition to health effects, buildings and homes can also unknowingly suffer from mold growth, as mold is often invisible to the eye until it grows into dangerous colonies. As a result, it can be difficult to tell whether or not items in your home or business have been subject to mold contamination.

Mold in Buildings

“Sick building syndrome” (SBS), which involves a building’s occupants complaining of minor health effects that cannot be explained by any other factors, is common when mold grows in buildings. If air circulation or maintenance are lacking, these health effects can persist. A common catalyst of mold growth in buildings is the HVAC system, as filters, drain pans, and piping that are not working properly can facilitate the spread of mold. Because HVAC systems circulate air throughout buildings, any mold growth inside of the unit can be easily delivered throughout the building, resulting in a wide-spread mold problem. You can read more about SERVPRO’s mold remediation services for commercial buildings here.

Mold Growth Requirements

Mold cannot thrive without the presence of the following factors: Mold spores, a food source of organic matter, a climate with a temperature of 32 to 122 degrees fahrenheit, moisture or water, and just 48 hours of time. Mold can feed on many different types of organic matter, including paints, insulation, wood, drywall, paper, caulk, and the starch in wallpaper paste.

Preventing Mold Growth

Getting moisture levels under control is key in preventing mold growth after your home or business has experienced water damage. Additionally, mitigating mold-infected areas has more benefits than remediation. The owners and occupants of businesses and homes can take several different steps in order to avoid mold growth. First and foremost, be sure to inspect areas that tend to be overlooked, including space behind dishwashers, ice maker connections, shower doors, and washing machine connections. It is important to note that it is a good idea to replace washing machine connections on a five-year basis. Above all else, taking preventative measures, such as maintaining sufficient ventilation, limiting moisture, decreasing food sources for mold, and putting fungicides and biocides to use, is helpful when seeking to prevent mold growth.

Mold Remediation Basics

Our mold remediation services adhere to the Institute of Inspection, Cleaning, and Restoration Certification’s S520 Standards and Professional Mold Remediation Reference Guide. Mold remediation follows three condition levels: Normal Fungal Ecology, Settled Spores, and Actual Growth. In a Normal Fungal Ecology, mold spores or traces of mold growth may be present in an indoor environment. Condition 2, Settled Spores, occurs when indoor areas have become secondarily contaminated with settled mold spores. When an indoor environment becomes contaminated with mold growth, the area meets the requirements for Condition 3, Actual Growth.

Our 5 Principles of Mold Remediation

Here at SERVPRO, our focus is on mold containment and preventing the spread of mold. We utilize tools such as negative air chambers in order to contain areas of mold growth with negative air pressure and physical barriers while we clean.

When combating mold growth, our team focuses on 5 mold remediation principles, which include

  • Safety and Health,
  • Documentation,
  • Control Containments,
  • Remove the Contamination,
  • and Correct the Moisture Problem, respectively.

In order to make certain that our work has efficiently contained the mold issue, our team brings in an Indoor Environmental Professional (IEP) to perform a final clearance test. In this test, areas that were previously labeled as Condition 3 or Condition 2 are tested against the IICRC S250 Standards, making sure that they have returned to Condition 1. It is only after the affected area meets Condition 1 standards that we remove our containment devices. To learn more about our mold remediation protocol, check out our Mold Restoration Process.

Have a Mold Problem? Call SERVPRO

Visit our website in order to learn more about SERVPRO’s Mold Remediation and Restoration Services. If you discover mold growth of any size in your home or commercial business, be sure to call SERVPRO of Harrisburg West immediately at (717) 510-6779. By calling SERVPRO, you can be sure that your home or business will receive professional and dependable mold services.

Working Together to Restore Fort Sill

5/19/2021 (Permalink)

Everyday, the three locations of SERVPRO Team Wall coordinate and interact in some capacity, but it’s only every so often that we can show off the power of our combined resources. Joining forces with SERVPRO Team Bowen, Team Wall’s three offices made the trip to historic military base, Fort Sill, in Oklahoma for one of our biggest jobs to date. Oklahoma and Texas were hit hard by the March deep freeze and Fort Sill needed our help in restoring their facilities after experiencing about 200 burst pipes.

What Is Fort Sill?

Perched atop 94,000 acres, Fort Sill is a National Historic Landmark and the country’s largest field artillery complex. Since its completion in 1869, Fort Sill has seen the famous “Buffalo Soldiers” and other important figures in American history. It is also the burial place of Chiricahua Apache religious and military leader, Geronimo. While Fort Sill is a base for the U.S. Army, it also hosts the Marine Corps. Therefore, our ability to restore the historic Fort Sill this March meant a lot to those who live and work at the base, as well as our country.

Combining Our Resources

Considering that this was one of the largest projects that SERVPRO Team Wall has ever undertaken, we had all the more reason to celebrate our success in helping Fort Sill get back on its feet. Before beginning work, our team gauged the volume of moisture in about 110 buildings on the base through the use of moisture meters and thermal imaging cameras. About 50 of these buildings had endured at least one burst pipe. To get the job done in an efficient and timely manner, Team Wall’s three locations combined our resources. On any given day, anywhere from 70 to 100 crew members were supervised by eight crews. Crew supervisors were needed to oversee both the demolition and drying processes, as well as monitor the long list of equipment that we utilized. From small format equipment to four tractor trailers carrying about 1,000 air movers and 200 dehumidifiers, our team pulled out all the stops to return Fort Sill to its preloss condition. Our crews remained at Fort Sill for 17 days, busy providing climate control, descants, dehumidifiers, and temporary power to six separate buildings at the same time. Our team had a long list of tasks to complete and lots of hard work ahead, but it was nothing that the power of our three locations combined couldn’t handle.

Trust SERVPRO Team Wall’s 3 Locations for Your Storm Needs

As we alluded to earlier, our three locations work together on a daily basis, forming a tight-knit community that can come together to tackle any challenge that is thrown our way. Not every job is as large-scale as the Fort Sill restoration, but we practice cooperation and provide assistance to our other offices every day. In the event that a storm, large or small, hits your neighborhood, SERVPRO of Harrisburg West is ready to help. Backed by Team Wall’s two other locations in Hunt Valley and Harford County and Metro Pittsburgh East, we’re equipped with the tools required to combat emergencies of any size. Call us today at (717) 510-6779 and be sure to check out our website for more information about the professional Storm and Flood Services that we offer, in addition to our Water Restoration Process and Mold Remediation and Restoration services.

A Guide to Electrical Outlet Safety

5/12/2021 (Permalink)

It’s a common dilemma that we have all faced at one point or another: Standing perplexed, holding an electrical cord in our hands, questioning whether it is safe to plug in. Would one more plug in the outlet make that much of a difference? The reality is, the consensus on electrical outlet guidelines are blurry, prompting poor decisions that could result in an electrical fire. Electrical malfunctions, according to a study conducted by the National Fire Protection Agency in 2012 and 2016, were the second leading cause of residential fires. So, how many cords is too many? In order to be sure that you are taking every precaution to prevent an electrical fire from igniting in your home, keep reading.

Statistics About Electrical Fires

It is important to first understand the most common reasons as to why electrical fires ignite in homes. A 2018 report on Residential Building Electrical Fires published by FEMA found that from 2014 to 2016, one of the first items to catch fire in homes during electrical fires is electrical wire. 12 percent of electrical fires involved outlets and receptacles, while 5 percent stemmed from extension cords. In light of this information, it is crucial that we navigate outlets, cords, and electrical wires carefully.


In the FEMA report, a long list of guidelines related to fire safety when utilizing appliances, outlets, and extension cords is provided.


FEMA reports that appliances, including refrigerators, washing machines, and microwaves, must be plugged into wall outlets instead of indirect, alternative power sources. It is also recommended that appliances’ wires and electrical cords be surveyed on a regular basis for possible damage, which may include loosening or cracking, in order to decrease the chances of an unexpected electrical fire.

Outlets and Extension Cords

Extension cords provide a quick solution when we have more to plug in than what an outlet can handle. However, this renders extension cords even more hazardous, which emphasizes the importance of never overloading an extension cord. Usually, you should be able to find an extension cord’s capacity on its packaging. Extension cords with internal overload protection are recommended. Similarly, wall outlets should not be overwhelmed with a greater number of plugs than there are outlets available. Additionally, two-prong outlets should not be utilized for three-pronged electrical cords.

Where SERVPRO Can Help

It is possible for homes and residences to fall victim to electrical fires as a result of accidents, even when precautionary measures are taken. This is where SERVPRO of Harrisburg West steps in. We are standing by, ready to lend a hand in the event that your home endures an unexpected electrical fire. Know that our professional fire services are designed to mend your fire-damaged residence, restoring it to its previous condition. Check out our website to learn about more of our fire-related services, including our Fire Damage Tips and Fire Restoration Process. Don’t wait. Pick up the phone and call SERVPRO of Harrisburg West at (717) 510-6779 for our trusted residential fire damage restoration services.