Recent Posts

Perseverance on I-95: Job of the Quarter

1/15/2022 (Permalink)

Icy highway Many may have abandoned the thought of going through with a job once the traffic finally began moving, but Sulma and her crew persevered.

The new year started off with business as usual, with our crews traveling to help those in need. However, things came to a screeching halt, and a 24 hour halt at that, for one of our own SERVPRO Team Wall crews, who got stuck on Interstate 95 while traveling between two jobs in Virginia. The shutdown on I-95, caused by the intense winter storm that impacted Virginia on Monday, January 3rd and trapped thousands of motorists in their vehicles overnight and well into Tuesday evening, made national news. While this event, for us in Harrisburg, seems distant, its effect on our SERVPRO team members, Sulma, Mauricio, Jefferson, Karen, and Karla, illustrates the tremendous reach of the calamity. 

Our “Job of the Quarter” award aims to recognize outstanding efforts made to facilitate one job each quarter. This quarter, the “Job of the Quarter” title doesn’t go to any one job, but rather, the efforts made by Sulma and her team in the aftermath of the 24 hours that they spent on I-95. Many may have abandoned the thought of going through with a job once the traffic finally began moving around 5 PM on that Tuesday night, but Sulma and her team persevered and made a decision that made their efforts worthy of our “Job of the Quarter” title.

On Monday, January 3rd, Sulma and her crew completed a COVID-19 cleaning in Sterling, Virginia and hit the road around 4 PM to travel to Norfolk, Virginia for a second job, which was scheduled for that same evening. Because of the I-95 shutdown, they didn’t reach Norfolk that night, stuck in a surely uncomfortable and cold environment for the length of a full day.  Wanting to head home as soon as traffic was able to move again is completely understandable in such a circumstance, but Sulma and her crew decided to head for Norfolk and provide our customers with the help that they trusted SERVPRO Team Wall to provide.

We simply cannot thank Sulma, Mauricio, Jefferson, Karen, and Karla for their commitment to their work, as well as their exemplary persistence and hustle in the face of the unimaginable challenges that they faced along the way.  

Weird Weather Safety: Thundersnow

1/7/2022 (Permalink)

Snowstorm An uncommon winter weather event, this strange amalgamation of snow, lightning, and thunder does pop up in the atmosphere every once in a while.

Thunderstorms often occur day-in and day-out during the spring and summer, but have you ever heard of thundersnow? It is an uncommon winter weather event, but such a strange amalgamation of snow, lightning, and thunder does pop up in the atmosphere every once in a while. Even though the year just began, our region has already experienced thundersnow. In this blog, you’ll learn about thundersnow, including what it is and why it happens, in addition to safety tips that will help keep you, your home or business, and others who live or work with you safe during a thundersnow event should one occur this winter. 

What Is Thundersnow?

Instead of rain, which is the primary form of precipitation in a thunderstorm, snow is what falls to the ground in a thundersnow event. Thundersnow, according to the Farmer’s Almanac, is essentially a thunderstorm, as warm and cool air are colliding in the atmosphere, but due to colder temperatures during the winter, thundersnow, which features the combination of snow with thunder and lightning, occurs instead of a traditional thunderstorm. Thundersnow is not a common occurrence because this atmospheric temperature clash is unlikely to happen during the winter. However, severe winter weather events, like a Nor’easter that arrives on the heels of a slightly warmer cold front in our neck of the woods, may spur a thundersnow event. 

Thundersnow Safety

The lightning and snow accumulation produced by thundersnow events risk safety concerns. Most of us are likely familiar with what to do to stay safe during a thunderstorm, but what should you do during a thundersnow event? Imposing all of the safety concerns presented by a normal thunderstorm in addition to all those threatened by a snowstorm, thundersnow should be taken seriously as a severe winter weather event. Be aware that your home or business may experience rapid snow accumulation on top of power outages resulting from strong winds and lightning strikes. It is critical to stay indoors and be prepared for a power outage during a thundersnow event, just as you would during a thunderstorm. Lastly, because thundersnow events are so rare, when they do hit, they often come as a surprise. Be on the lookout for thunder and lightning during your area’s next snowstorm and stay updated on the forecast in order to stay as safe as possible.

Trust SERVPRO’s Storm Damage Restoration Services

Whether it’s thundersnow, a thunderstorm, a snowstorm, or any other type of weather event, you can always rely on SERVPRO to make it “Like it never even happened,” in the event that a storm event causes damage to your property. SERVPRO Disaster Recovery Team - Team Wall’s Storm Damage Restoration and Commercial Storm Damage Restoration services will restore your property to its preloss condition. SERVPRO Disaster Recovery Team - Team Wall is a member of SERVPRO’s larger network of Disaster Recovery Teams, which connects us to numerous additional storm restoration resources and technology. Call SERVPRO of Harrisburg West immediately upon noticing storm damage at (717) 510-6779 for our rapid, 24 Hour Emergency Service to restore your property after any storm damage emergency.

Commercial Storm Damage During the Winter: 3 Common Types

12/28/2021 (Permalink)

Snow storm We make sure that you can enjoy the beauty of a winter snowfall while protecting your commercial property from storm damage.

Putting a spoon under the pillow, wearing pajamas inside-out, flushing an ice cube down the toilet - these are all actions that we, or our children, would take to ensure (at least, in theory) that we would wake up to see snow on the ground. As adults, we still enjoy a pretty flurry or light snowfall, but we are aware that winter weather can also do more harm than good to our commercial properties. In order to make sure that you can enjoy the beauty of a winter snowfall while protecting your commercial property from storm damage, keep reading to learn more about 3 of the most common types of storm damage that commercial properties may experience during the winter season.

1. Leaky Roof

One of the most prevalent types of winter storm damage to commercial properties is a leaky roof. Many things can cause your building’s roof to leak, including ice dams, clogged gutters, and damaged shingles. When your roof leaks, you may experience flooding or other types of water damage, as the excess of precipitation from your roof will seep down into your ceilings and walls. It is important to remember that the chance of mold growth increases the longer your water damage remains untouched. 

2. Roof Collapse

Roof collapses can occur when heavy precipitation, whether it be rain or snow, weighs down on your commercial property’s roof. Chronic, recurring roof leaks may also lead to structural damage over time that can result in a roof collapse. Therefore, it is crucial to clear debris from your roof and gutters often in order to prevent roof collapse. 

3. Burst Pipes

With freezing temperatures, which are common during winter storms, pipes can burst, leading to flooding and water damage, causing water molecules to expand. When pressure is placed on the pipes, they may burst. To prevent pipes from bursting, limit the amount of time that pipes are exposed to freezing temperatures by making sure that they are insulated and not left exposed. 

Have Storm Damage? Call SERVPRO

In the event that your commercial property experiences any of the 3 types of commercial storm damage discussed in this blog, you can find peace of mind in knowing that SERVPRO Disaster Recovery Team - Team Wall has your back. Give your local SERVPRO Team Wall office, SERVPRO of Harrisburg West, at (717) 510-6779. Read more about our Commercial Damage Restoration Services, which include our Commercial Storm, Water, Mold, and Fire restoration services. If your property requires reconstruction services after enduring storm damage, there is no need to look any further, as SERVPRO offers restoration and Building and Reconstruction Services in order to completely restore your property. To make it “Like it never even happened,” call SERVPRO today.

Do’s and Do Not’s After a Flood

12/28/2021 (Permalink)

Line of mops Once you’ve dealt with the initial shock, it is critical to do what you can to limit the amount of water damage that your property will endure.

No matter the timing or scope of the damage, flooding inside of homes and businesses alike is incredibly stressful. Once you’ve dealt with the initial shock, it is critical to do what you can to limit the amount of water damage that your property will endure. Keep reading for some of our favorite Water Damage Tips for guidance about what you should and shouldn’t do immediately after a flood. 

Do’s After a Flood

  • Do mop and blog excess water from surfaces
  • Do relocate and prop up wet cushions and upholstery to dry 
  • Do separate furniture from wet carpeting in an effort to prevent water damage with wood blocks or aluminum foil 
  • Do relocate art objects to a dry, safe place

Do Not’s After a Flood

  • Do Not keep items on wet or damp surfaces. Consider hanging them outside to dry instead
  • Do Not utilize your personal vacuum to extract water 
  • Do Not attempt to turn on any appliances powered by electricity, such as your television or other appliances 
  • Do Not utilize ceiling light fixtures if your ceiling has been exposed to water damage. If the ceiling is sagging in any places, it is best to move to keep out of that room

Call SERVPRO For Immediate Water Damage Restoration

SERVPRO Disaster Recovery Team - Team Wall is always prepared to help you fully recover from water damage. At the first sign of damage, pick up the phone and call your local SERVPRO Team Wall office, SERVPRO of Harrisburg West, at (717) 510-6779 to access our 24-Hour Emergency Services. By visiting our website, you’ll also find more information about the Residential and Commercial Water Damage Restoration services that we offer, as well as more details about how we promise to care for the water-damaged items in your home or business. Here at SERVPRO, we know how stressful flooding can be, so sit back and trust us. We are committed to making it “Like it never even happened” by restoring your home or business to its pre-flood or pre-water loss condition.

Classifications of Fire Extinguishers For Home Use

12/10/2021 (Permalink)

fire extinguisher While we tend to think of fire extinguishers as a necessity for commercial properties, they can also be beneficial in home fire safety as well.

Whenever you visit a store or commercial building, a fire extinguisher typically isn’t terribly difficult to find. How often, however, do you see a fire extinguisher when visiting the homes of friends and family? While we tend to only think of fire extinguishers as a necessity for commercial properties, they can also be beneficial in homes and other types of residential properties. You may be wondering: “what kind of fire extinguisher is best for my home?” There are several different classifications of fire extinguishers made for various types of fires. Keep reading for a run-down of the three primary fire extinguishers classifications that offer the most benefits to residential properties

  1. Class A Fire Extinguishers

The first class of fire extinguishers beneficial to homes is Class A. These types of fire extinguishers work to put out fires ignited by household flammable objects such as paper, wood, and cloth. If purchasing a Class A fire extinguisher, it would be most effective when kept in your living room and another common area. 

  1. Class B Fire Extinguishers

For fires started as a result of combustible liquids, including propane, grease, and gasoline, Class B is the way to go. It is best to store Class B fire extinguishers in workspaces such as workshops, sheds, and garages, as this is where the majority of fires resulting from combustible liquids ignite. 

  1. Class C Fire Extinguishers

Lastly, Class C fire extinguishers combat electrical fires. Often, these kinds of fires are sparked by malfunctions in electrical equipment, appliances, and tools of different kinds. Keep this kind of fire extinguisher in the vicinity of wherever the most electrical appliances are used, such as kitchens or workshops.

Multipurpose Fire Extinguishers

If your home’s needs require coverage for more than one of the classifications listed above, you’re in luck. Multipurpose fire extinguishers, which combat certain combinations of these classifications or all three of them, can be purchased at most hardware stores, listed as A-B, B-C, or A-B-C. These multipurpose fire extinguishers are recommended for homeowners, according to the National Fire Protection Agency, because of their versatility. 

Fire Damage? Call SERVPRO

It should be understood that fire extinguishers are not appropriate, thorough line of defense in every fire emergency. While fire extinguishers can be effective in smothering small, easily-containable fires, they cannot safely combat larger fires. Instead of grabbing the fire extinguisher in a large fire emergency, grab anyone living in your home and make your top priority getting everyone out safely. Let SERVPRO take it from there. Call your local SERVPRO Disaster Recovery Team - Team Wall office, SERVPRO of Harrisburg West, at (717) 510-6779. Let our 24-Hour Emergency Services, in addition to our crews’ extensive knowledge and advanced technologies, put your mind at ease. Check out our website for more information about our Fire Damage Restoration services. We also offer Commercial Fire Damage Restoration services, which are tailored to the specific needs of commercial properties. Additionally, we are able to restore your property to its pre-fire loss condition through our odor removal and deodorization services and the careful attention that we give to your fire-damaged belongings. Even when armed with a fire extinguisher, fire emergencies can still occur. In the event that your residential or commercial property experiences a fire, trust SERVPRO Team Wall to make it “Like it never even happened.”

Winter Fire Safety: Fireplaces

12/3/2021 (Permalink)

Fireplace The American Red Cross reports the involvement of heating equipment in “1 of every 6 home fires.”

As we enter December and begin to really feel a temperature change in the Harrisburg area, fireplaces can provide a much needed source of warmth. While they’re helpful in making our homes cozy, fireplaces can also be fire hazards if utilized unsafely. Keep reading to learn more about ways in which you can protect your home from fire damage stemming from your fireplace this winter. 

Overview of Fireplace Statistics

The American Red Cross reports the involvement of heating equipment in “1 of every 6 home fires.” Additionally, they state that during the winter season, from December to February, the most heating equipment-induced residential fires and deaths occur, as “1 in every 5 home fire deaths and half of all fires caused by home heating occur” in that time frame. These statistics are alarming and you might be wondering what it is that causes heating equipment complications to instigate such devastation. According to the Environmental Protection Agency, “The leading factor contributing to home heating fires was failure to clean, principally creosote from solid-fueled heating equipment, primarily chimneys,” a statement supported by the National Fire Protection Agency. 87% of heating equipment fires in residential buildings, as reported by the EPA, result from fireplaces. From these statistics, it is easy to deduce that fire safety in the presence of fireplaces is critical in preventing unwanted fire damage in your home. 

“So, What Can I Do?”: Chimney Fire Prevention

In this section, we’ll share a few preventative measures against fire hazards that you can take as a homeowner. It is recommended that flammable objects and materials like wrapping paper, clothing, and newspapers, which the Red Cross refers to as “fuel” for fires, should never come closer than 3 feet away from your fireplace. Additionally, you can utilize a fire screen whenever your fireplace is in use, as it keeps embers and sparks from escaping your fireplace. When you’re getting ready to turn in for the night, be sure to thoroughly extinguish your fire. Having a professional check and clean your fireplace once per year is another step recommended by the Red Cross in an effort to protect your home from an unforeseen fireplace emergency. Installing smoke and carbon monoxide detectors is another step recommended by the Hearth, Patio & Barbeque Association in addition to having a fire extinguisher on hand in your home in the event that a fire ignites unexpectedly.

What To Do If Your Fireplace Instigates a Fire

Fireplace fires aren’t supposed to escape the fireplace, but in the event that they do, know that SERVPRO Disaster Recovery Team - Team Wall has seen it all and will respond immediately when you contact us. Pick up the phone and call our Harrisburg West office at (717) 510-6779 after any size fire damage emergency. No matter the type or scope of the fire damage, our team of skilled and experienced fire damage specialists will be there to restore your home to its preloss condition. We offer a wide array of services, from Fire Damage Restoration and Water Damage Restoration to Cleaning and deodorizing services. You can also find Fire Damage Tips on our website for more information about what to do before help arrives. This winter, take comfort in the fact that SERVPRO Team Wall has your back and is always ready to make your home’s fire damage “Like it never even happened.” 

3 Examples of Our Advanced Technology

11/26/2021 (Permalink)

Advanced technology SERVPRO Disaster Recovery Team - Team Wall is equipped with the most recent technological advancements.

In recent years, there have been significant advancements in restoration and remediation technology. Our crews here at SERVPRO Disaster Recovery Team - Team Wall are equipped with the most recent technological advancements. We’ll share 3 examples of advanced technologies and pieces of equipment that we use every day to service residential and commercial properties, such as infrared cameras utilized in moisture detection, air movers and dehumidifiers for drying, and OSHA-approved cleaning agents used to sanitize affected areas. 

Moisture Detection and Measurement: Infrared Cameras

When a property is affected by water damage, it is crucial to detect, measure, and monitor moisture levels. These jobs can be facilitated by technological advancements, such as infrared cameras, which can search for moisture within walls, flooring, and ceilings, ensuring that all lingering moisture is extracted. In conjunction with infrared cameras, moisture saturation is measured with hygrometers, sensitive motor detectors, and other meters. 

Drying: Air Movers & Dehumidifiers

It is important for the drying process to begin as soon as moisture is extracted. Industrial strength air movers facilitate the drying process by evaporating moisture at a faster rate, while dehumidifiers remove water vapor from the air. These two pieces of equipment play an essential role in preventing swelling and warping in walls, flooring, and furniture. 

Sanitization: OSHA-Approved Cleaning Agents

After drying is complete, affected surfaces may require sanitation in order to clean surfaces, eliminate odors, and ultimately protect your property from additional issues in the future. Our crews abide by the Occupational Health and Safety Administration’s latest industry standards for sanitization by utilizing OSHA-approved cleaning agents. These cleaning agents take two different forms: deodorization and disinfection. Deodorization agents remove odors resulting from excessive moisture. Harmful microorganisms, such as bacteria, mildew, and fungi, can be prevented from growing with the help of disinfection products. 

SERVPRO’s Advanced Technology Gets the Job Done

If your home or business experiences an emergency, remember that SERVPRO of Harrisburg West is only one call away. Pick up the phone and give us a call at (717) 510-6779 to learn more about the ways in which we make it “Like it never even happened.” With our advanced technology, our experienced team here at SERVPRO Disaster Recovery Team - Team Wall will restore your residential or commercial property to its preloss condition. For more information about our damage restoration services tailored specifically to residential and Commercial properties, as well as our Commercial Cleaning services and 24-Hour Emergency Services, visit our website. Be sure to also check out our customer testimonials page on our website to read more about real people’s experiences with our SERVPRO team and our advanced technology. 

Master Service Agreements: An Overview

11/19/2021 (Permalink)

Master Service Agreement You may be wondering: “What is a Master Service Agreement?”

Master Service Agreements are among the options that we offer to our customers for 24-hour emergency restoration services here at SERVPRO Disaster Recovery Team - Team Wall. In this blog, we will give an overview of Master Service Agreements by answering such questions as: What does a Master Service Agreement entail? What sets it apart from our other offerings? With this information, you will be able to make the best decision for your commercial business before an emergency even occurs. 

What Is a Master Service Agreement (MSA)?

You may be wondering: “What is a Master Service Agreement?” Frequently abbreviated as MSA, a Master Service Agreement with SERVPRO Team Wall is a contract between your team and ours that guarantees your commercial business a direct point of contact standing by 24/7 and a quick response in the event of an emergency. With a deeper connection between your business and Team Wall, our team will be better informed of your facility and can therefore more effectively tailor our services to your specific needs. 

Overview of the MSA Process

When disaster strikes and you turn to SERVPRO for help in restoring your facility, your first point of contact will be your account manager. They will then ask questions concerning details of your property’s loss, such as the location and square footage of the damage, as well as your billing preferences so that our response is as efficient as possible. The closest SERVPRO office will then be notified and a crew will be scheduled to restore your facility. This, however, is not the end of your contact with your account manager. Instead, you will receive regular updates from your account manager in the form of both verbal and electronic communication, helping you stay clued in on progress from the beginning to the end of the job. This expanded communication will also ensure that if there are any problems along the way, your account manager will be able to act as the intermediary between our crew and your team. We also handle billing directly through our centralized SERVPRO Team Wall office rather than your local SERVPRO office, which simplifies your business’ experience.

Initiate Your MSA Today

A Master Service Agreement with SERVPRO Disaster Recovery Team - Team Wall ensures a more individualized experience for your commercial business in the aftermath of a stressful emergency. An MSA gives you direct access to one of our experienced and knowledgeable team members, amplifies the efficiency of our response, enables frequent communication, and builds a strong connection between your business and our team. All it takes to set up an MSA with SERVPRO Team Wall is a phone call to SERVPRO of Harrisburg West at (717) 510-6779. With an MSA, you will have access to all of our commercial damage restoration services, including storm, fire, water, and mold remediation, as well as our commercial cleaning services. Give us a call or explore our website for more information about SERVPRO Team Wall and to learn more about how we can help make it “Like it never even happened.”

Winter Storm Safety: Snow Squalls

11/12/2021 (Permalink)

Snow After a snow squall or any severe winter weather event, know that SERVPRO Disaster Recovery Team - Team Wall is just a call away.

A snow squall is probably one of those weather-related terms that you have heard in forecasts and winter weather reports. However, many people don’t know what exactly a snow squall is, even if the term itself isn’t new. In this blog, we’ll learn more about snow squalls and the ways in which you can stay safe this winter in the event that you experience a snow squall. 

What Is a Snow Squall?

A snow squall, according to the National Weather Service, is an “intense short-lived burst of heavy snowfall” that can last anywhere from a few minutes to half an hour. Gusty winds and limited visibility are just two of the dangers presented by snow squalls. You may experience just one snow squall or multiple squalls, one after another. They can occur during the day or at night. Snow squalls that occur at night often present a greater risk for danger, as visibility can become even more reduced without daylight. All the while, it is important to remember that snow squalls are infrequent winter weather events. The winter equivalent of a severe thunderstorm, snow squalls usually happen only once in a while. 

Hazardous Driving Conditions

When a snow squall is forecasted, however, it can make for hazardous conditions on the road. Even though snow squalls may not leave significant accumulation of snow on the ground, they may still cause roads to freeze and create slippery conditions, which can lead to accidents. Sudden, blizzard-like conditions are not uncommon during snow squalls. In fact, the major difference between a snow squall and a blizzard is the time frame. Snow squalls are essentially blizzards squeezed into shorter segments. 

Staying Safe During a Snow Squall

In order to stay safe this winter, you can take several precautions. Before hitting the road, check the forecast and listen to the radio for weather updates. If snow squalls or severe winter weather appear in the forecast and you are actively driving, be sure to pull over and stop driving as soon as possible before conditions become dangerous. To prevent accidents when driving in hazardous conditions, slow down, keep your headlights on, and avoid slamming your brakes. 

SERVPRO Offers Professional Storm Damage Restoration Services

After a snow squall or any severe winter weather event, know that SERVPRO Disaster Recovery Team - Team Wall is just a call away. Our storm damage restoration professionals possess the experience, equipment, and knowledge to make your property’s winter storm damage “Like it never even happened.” Call SERVPRO of Harrisburg West at (717) 510-6779 for more information about the residential and commercial winter storm damage services that we offer year-round. Whether it’s a snow squall, a thunderstorm, or anything in-between, SERVPRO has your back any time of year.

3 Benefits of Hiring a Mold Damage Professional

11/5/2021 (Permalink)

Moldy wall Our team believes that a critical element of our job is preventing future mold growth inside the property.

Mold is well known for the effects that it poses to human health. When mold grows inside of your home, therefore, the health of those living in your home relies upon how quickly and effectively the mold is removed and completely remediated. Moisture and humidity create the optimal conditions for mold growth and mold often results from water damage. It may appear that taking matters into your own hands as a homeowner when you discover mold growth in your home would be the most efficient means of removing the mold, it is actually more effective to place your home in the hands of a professional. Keep reading to learn more about why you should hire a mold restoration and remediation professional to protect the health and safety of those living in your home during any mold growth scenario. 

1) Effective Mold Removal is Difficult and Complicated

Without the proper tools and expertise, attempting to remove mold growth on your own may actually make your home’s mold growth situation more dangerous. Oftentimes, without the help of a mold professional, those living in your home can be exposed to mold, which can cause health effects, and the mold may grow, spreading into other previously unaffected areas of the home. With the assistance of a mold damage professional, you can ensure the safety of your family and make sure that the mold does not spread to other areas. 

2) Professionals Can Identify the Source and Cause of the Mold Growth

As soon as a mold damage professional arrives onsite, they can begin assessing the scope and severity of your home’s mold growth due to their comprehensive training and knowledge. Through a mold damage professional’s assessment, two vital pieces of information- the mold growth’s cause and its source- can be identified. The mold professional can then take action to prevent future mold growth in your home. 

3) Prevent Future Mold Infestations

Some mold damage cleanup services may stop at mold removal, but our team believes that a critical element of our job is preventing future mold growth inside the property. We will work to safely get rid of your home’s mold growth while taking steps to protect your home from future mold infestations and their harmful consequences.

Trust SERVPRO’s Team of Mold Damage Restoration Professionals

By no means should any mold growth situation ever be taken lightly. No matter how large or small your home’s mold infestation is, our highly-trained team of mold damage remediation and restoration specialists will treat your home with the same level of care. Trust our team’s broad scope of knowledge on the subject of mold removal, top-notch equipment, and thorough training to get the job done when you call SERVPRO of Harrisburg West at (717) 510-6779 in the event that you discover mold growth in your home. On our website, you’ll also find additional information about our Mold Damage Remediation and Restoration Services and blogs such as “Black Mold in Your Shower?”“The 411 on Mold”, and “Bathroom Mold.” Make your home’s mold damage “Like it never even happened,” by calling SERVPRO today.